Established in 2010 with over 55,000 Completed Digital Fingerprint Submissions
Hours of Operation
Monday through Friday 9:30am to 4:30pm
BY APPOINTMENT ONLY
Florida Department of Law Enforcement Certified Live Scan Vendor
Price Range: $53.50 to $99.75 (plus applicable local sales tax)
Cancellation/Refund Policy: Should you need to cancel or reschedule your appointment, you will need to contact us in writing via email (Info@FLFingerprinting.com) within at least one business day of your scheduled appointment. Our customer service team will reschedule your appointment for you to your new preferred day/time, or cancel the appointment entirely and issue a refund based on your preference. If you do not show up for your scheduled appointment and failed to notify us that you would not be present within one business day per our policy, your entire payment will be forfeited. Refunds are not granted under any circumstances after the scan has been submitted. It's crucial to ensure the accuracy of the information you provide, as once it's received by the Florida Department of Law Enforcement, it will undergo processing exactly as originally submitted and cannot be altered or modified.
Location:
2836 5th Avenue North
Unit C
Saint Petersburg, FL 33713
Email:
Info@FLFingerprinting.com
Call:
727-287-6822
Located in the Kenwood District near St. Petersburg High School. There is no street parking on 5th Ave, but there is alley access to the rear of the building from either 28th or 29th Street North. Parking is first come, first served in any available spot in the rear of the building. The office is located on the first floor, and the entrance is at the front of the building on 5th Avenue (pink door). The business is located inside the lobby of the Granny Nannies Home Care Office. St. Pete Live Scan Fingerprinting is not affiliated with Granny Nannies Home Care.
We proudly offer mobile fingerprinting services throughout all of our surrounding areas bringing convenience to your preferred location. Whether it's for a single individual or a large group, we’ve got you covered. The cost of the fingerprint scans is the same as visiting our office. However, a mobile fee applies for onsite visits, ranging from $200 to $500 per visit. This fee depends on factors such as the day and time of the appointment, the location, and the number of individuals being fingerprinted. Groups of 50 or more typically qualify for the lowest mobile fee.
Please note that mobile fingerprinting services are by appointment only. Appointments cannot be booked online. For specific pricing details and availability, contact our office directly at. 727-287-6822
1. What is an ORI number?
The ORI number is the digital address of the regulatory agency where the fingerprint results need to be sent. Without an ORI number, it is impossible to submit fingerprints for a background screening
2. Where do I find my ORI number?
If you are unsure of what your ORI number is… Your employer, licensing authority, or regulatory agency is able to provide you with the correct information. Due to the sheer volume of ORI numbers available and the liability of inadvertently supplying the wrong ORI number, we are unable to provide you with guidance related to selecting the correct ORI number.
3. What is an OCA number?
The OCA number is the numeric designation for the entities requesting prints (i.e. employers). It is typically only applicable to DCF applicants. This allows the regulatory agency to see specifically which entity is requesting the applicant’s fingerprint background.
4. Do I need an appointment?
Yes, you will need an appointment. Unfortunately, we are unable to accommodate walk-ins.
5. Why do I need to create an account to book my appointment?
You will need to create an account so you can both edit your appointment should you need to adjust the day or time, as well as remit payment for your scan to lock in your appointment.
6. How can I confirm my appointment has been booked?
You will receive a confirmation email immediately after submitting your booking request.
7. Is it okay if I’m early or late?
Yes, but there is a “catch”. If you arrive either before or after your scheduled appointment time and there is another customer here for their scheduled appointment at their scheduled appointment time, those customers will be given priority and you may potentially end up waiting a considerable amount of time to be scanned
8. What if I don’t show up for my appointment?
Should you need to cancel or reschedule your appointment, you will need to contact us in writing via email (Info@FLFingerprinting.com) within at least one business day of your scheduled appointment. Our customer service team will reschedule your appointment for you to your new preferred day/time, or cancel the appointment entirely and issue a refund based on your preference. If you do not show up for your scheduled appointment and failed to notify us that you would not be present within one business day per our policy, your entire payment will be forfeited.
9. How long does it take?
The entire process takes approximately 10 minutes from beginning to end.
10. Do I need to do anything special to prep my hands?
As long as your hands are clean with no visible dirt, it is not necessary to wash your hands before the appointment. Please refrain from using any hand sanitizer or lotions before your appointment as it may make it more difficult to get a good quality scan.
11. What do I need to bring with me?
You will need at least one form of government-issued identification, preferably a driver’s license or identification card. Out-of-state IDs and passports are acceptable forms of identification if you do not have anything issued by the State of Florida.
12. What information will I need to have at my appointment?
The State and the FBI require we obtain the following information to be included with your submission:
• Full Name
• Date of Birth
• Social Security Number (the card is not necessary if you have it memorized)
• Address
• Height, Weight, Hair Color, Eye Color
• Place of Birth
13. What if my scan requires a photograph?
No problem. For those ORI numbers that also require a photograph to be submitted to the State alongside the fingerprints, we do that as well. Please have something to pull your hair back (if necessary) and be prepared to remove your glasses or hat for the picture.
14. How do I know if the information being submitted is accurate?
After the technician has submitted all of the necessary biographic information into your submission file, you’ll be asked to review this information for accuracy. This is your opportunity to make certain that all of the information is exactly how you prefer it represented in the system. It’s important to review this information thoroughly, as once the submission is uploaded to the State, it cannot be edited or altered in any way.
15. What types of payment do you accept?
Visa, Mastercard, and Business checks. We do not accept personal checks or cash.
16. When do I pay for my scan?
After you select your scan and preferred available day and time, you will be prompted to pay for your scan at that time. Payment is not accepted in the office and must be done online through the provided portal.
17. What if I am tax-exempt?
If you are part of a tax exemption organization, please contact us prior to booking your appointment. We will need a current copy of your tax-exempt status.
18. What if I want to pay by Business Check?
If you want to pay by Business Check, please contact us prior to booking your appointment.
19. What if I want to pay via Cash, Personal Check, Cashier’s Check, or Money Order?
Unfortunately, we are unable to accept any of these methods. However, we do accept Visa, Mastercard, or Business Checks.
20. Will I get a receipt?
Yes, you’ll be emailed a receipt once you’ve completed the booking process. Please do not delete this email as it contains important information you may need to reference at a later date.
21. What is your refund policy?
Should you need to cancel or reschedule your appointment, you will need to contact us in writing via email (Info@FLFingerprinting.com) within at least one business day of your scheduled appointment. Our customer service team will reschedule your appointment for you to your new preferred day/time, or cancel the appointment entirely and issue a refund based on your preference. If you do not show up for your scheduled appointment and failed to notify us that you would not be present within one business day per our policy, your entire payment will be forfeited. Refunds are not granted under any circumstances after the scan has been submitted. It's crucial to ensure the accuracy of the information you provide, as once it's received by the Florida Department of Law Enforcement, it will undergo processing exactly as originally submitted and cannot be altered or modified.
22. How long does it take to get the results?
Generally, it takes 3-5 business days for the State to process your fingerprints through the FBI and then send the results to your regulatory agency.
23. What is a TCN number?
The TCN number stands for “Transaction Control Number”. It is a unique identifier for your specific transaction. At the conclusion of your appointment, the technician will give you an opportunity to either photograph or write your TCN number down. While customers people may never need to reference this number again, it’s important to retain this information in the event your regulatory agency asks for it.
24. How do I get my background screening results?
Only the State and your employer have access to your results. Our role is to simply scan your fingerprints and submit the digital image of them in a secure file to the State for processing. However, you can check on the submission status of your prints. If you click on Check Status (make Check Status a hyperlink) in the menu, it will take you directly to the FDLE website where you see if your background check has been fully processed yet.. You will need your TCN to view this information. If you have any questions about your results please contact your employer, regulatory agency, or the Florida Department of Law Enforcement (FDLE) at (850) 410-8161
25. What if my employer doesn't see the results in their system?
As stated above, we only scan and submit your fingerprints for processing. Your employer or regulatory agency should call the Florida Department of Law Enforcement at 850-410-8161 to inquire using the supplied transaction number (TCN).
26. Can I get a copy of my fingerprints?
No. We cannot provide you with a copy of your fingerprints. Your prints are digitally scanned into our system and then converted into a secure EFT file. This file is not viewable without very specific software and we do not offer a service where we physically print your scanned images onto a paper card.
27. Can you submit electronic prints to another state?
Yes, but only if the receiving state entity will accept an .EFT file directly from the applicant via email, or there is a live scan vendor in the receiving state that will upload the .EFT file for you. You'll be digitally fingerprinted in our office, as usual. However... Instead of us submitting the prints directly to the state agency as we do with our Florida scans, we'll email you the .EFT file that contains your prints/biographical data and you'll be responsible for submitting them yourself or finding a vendor in that state that will submit them.
28. What if I need to submit prints to two different ORI numbers?
No problem. All you need to do is book two separate appointments, back to back. Each scan will be billed separately.
29. Do you capture prints on paper cards?
We don’t do any ink/paper type of fingerprinting. Due to extremely low demand and the need for specialized equipment, we decided not to offer ink/paper fingerprinting services. However, most local police departments/sheriff’s offices do offer this as a service for their community. Contact your local law enforcement agency for more information about availability, scheduling, and cost.
30. Do you have a public restroom?
Unfortunately, we do not. However, we are in an area where there are numerous fast-food restaurants and convenience stores that have public restrooms.
